#Ivc email setup for outlook software

In the affected INFINITI Q50, Q60 and QX80 vehicles, the customer can activate privacy mode to disable data transfer related to the vehicles’ connected services. Percentage of Vehicles Estimated to Actually Contain the Noncompliance: Q: What model year vehicles are involved?Īpproximately 3,569 INFINITI Q50, Q60 and QX80 vehicles are potentially affected: Make/Model As the condition will be corrected, there is no basis for repurchasing or replacing your vehicle. The remedy will fully correct this condition. Will INFINITI replace or repurchase the vehicle? Q: I have lost confidence in the vehicle. No, any authorized INFINITI retailer is able to perform the voluntary safety recall.įor Consumer Affairs: Please inform us of the retailer where you would like to have the corrective action completed. Q: Will I have to take my vehicle back to the selling retailer to have the service performed? EXPENSE CODEĬontact the Warranty Claims Call Center 80 if additional expense is required.

If parts replacement is needed, rental is available while parts are on order. Please check with your retailer for availability and further details. Courtesy vehicles are subject to availability and not guaranteed. INFINITI may provide a courtesy vehicle for the client to use while their vehicle is being serviced. If the rear view image is not available while backing up, it may impair their rearward vision and increase the risk of a crash.

In this condition, the rear view image cannot be displayed, which does not comply with S5.5.6 and S6.2.6 of FMVSS 111 Rear Visibility. If the client enables privacy mode and if the vehicle is not started in the following 14 days, the rear view monitor/ navigation screen/multi-function control touch screen cannot be operated upon engine start. Privacy mode disables data transfer related to the vehicle’s connected services.

#Ivc email setup for outlook software

INFINITI has notified the National Highway Traffic Safety Administration ( NHTSA) and Transport Canada that it is recalling certain INFINITI Model Year 2021 Q50, Q60 and QX80 vehicles to reprogram the telematics control unit (TCU).ĭue to a supplier error with the In Vehicle Connectivity (IVC) software within the TCU, when privacy mode is activated the Accessory (ACC) power may turn off, cutting power to the Audio/Video (AV) control unit. INFINITI is committed to safety, security, and satisfaction of our clients and their passengers.